Delivery Policy

Delivery Times

We deliver products anywhere in Australia using Australia Post. Orders are dispatched within 3 business days unless the order purchased is considered a special item. Shipping times are estimated at between 3-7 business days, depending on your location within Australia.

Shipping Costs

Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Shipping Destinations

We ship goods from within Australia. Our website allows shipping to Australian addresses. At this time, we do not accept international orders through our website other than to locations within Australia. Please contact sonia.vachalec@arrowbronze.com.au directly to enquire about your International order.

Pick Up

Orders are not available to be picked up or collected from our head office or third-party location. 

Second Delivery Charge

The courier will only attempt to deliver orders once. If there is no one to sign for the delivery, a card will be left, and then it is the customer's responsibility to collect this order from the courier's depot. Additional charges will be passed onto the customer should they request a "Second Delivery" attempt. To avoid additional charges, it is advisable for customers to arrange a delivery address where the order can be signed for.